Shipping policy
Shipping Policy
Order Processing Time All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with a tracking number when your order has shipped.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.
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Standard Domestic Shipping (US): 3 to 7 business days.
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International Shipping: 7 to 15 business days (depending on destination).
Note: Delivery times are estimates and may vary due to carrier delays or customs processing.
How Do I Check the Status of My Order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 24 hours for tracking information to update.
If you haven’t received your order within 20 business days of receiving your shipping confirmation email, please contact us at support@vitalneedz.com with your name and order number, and we will look into it for you.